CSD Canteen Online Booking (State Wise) Appointment Token, Price List News

CSD Canteen Appointment Online Token Booking: The Defence Ministry of India has recently come up with once again reopening the Canteens under Canteen Stores Department for the military personnel whose households carry the CSD Smart card. The cardholders will require to hold the token number post booking the amenities. This article guides the user through the services, eligibility, booking state list, etc.

Recent Update – The Digital India initiative has led the Union Government to come up with the launch of the AFD portal of the Canteen Service Department. Under the portal, around 45 lakh cardholders of the military comprising the active and retired personnel of the military will now onward access online products and accessories such as Automobiles, groceries, liquors, food, medicines, etc. for household requisites.


About Canteen Service Department

Launched by the Ministry of Defence to facilitate the military personnel, the Canteen Service Department looks after the services of groceries, beverages, electronics etc. at subsidized costs for the relaxation in the income-expenditure. Currently to supply the range of products the department is linked with around 500 suppliers within the various states of the country.

CSD Canteen state wise Booking cover

CSD Canteen Online Token Booking

For the Online booking into the CSD portal, the general time allotted is from 10 am to 4 pm (differing as per the geographical region of the states). Once the applicants get registered themselves for the obtaining of the required goods, they will be provided with the Booking of the token number and appointment time that will lead them to go for the purchase of the desired item from the regional canteen centres.

It is to be noted that the everyday token limit is 80 tokens at most. Therefore the Canteen smart cards along with the token need to be carried by the beneficiary to get access inside the canteen premises. The Applicant must carry the face mask and sanitisers with them while visiting the CSD premise. The CSD card along with the token number, army number post, and name of the state will be verified by the security officials deployed in the region.

Overview of CSD Canteen Booking Online

Name of the ArticleCSD Canteen Booking
DepartmentCanteen Stores Department
Undersigned MinistryMinistry of Defence (GOI)
Article CategoryCSC Canteen Appointment Apply for Token Booking
BenefitsPurchase grocery and liquor
Booking statusVia Mobile Number/Online portal
Booking NumberDiffersbased onf decentralised locations of different states
Official web portalwww.csdindia.gov.in

Eligible Personnel Under CSD Canteen Smart Card

The CSD canteen smart card is a card issued by the Canteen stores department to military associates that provides them with access basic commoditiesabouto Electronics, and groceries from the CSD units of the states of India at a subsidized rate than the civilians. The amenities of CSD smart cardsapplye to the list of following personals provided below:

  • The personnel of All the wings of the Military (Army, Navy and, Air Force) who are active in their services.
  • Former Defence associates who are entitled to pensions from the Defence department
  • Personnel who have served in the military for at least 5 years
  • Dependent guardians, widows, and children of the retired personnel can avail of the Smart card usage

Note: The civilians can buy groceries and food amenities from the CSD card but are not eligible to issue the CSD canteen smart card.

CSD Canteens Division

Below provided are some of the categories of products that are provided under the CSD Canteen portal:

  • Liquor
  • Sanitization products
  • General products
  • Watches and Stationery
  • Foods and Medicines
  • Audio/Video
  • Electronics and accessories

Merits of Token eService for CSD Canteen

Provided below are the benefits of online token registration under the CSD portal:

  • The advent of the covid wave will be resisted due to the token system as there will be timely allotment and the phenomenon of long queues will be removed.
  • Since the mode of transaction is online, therefore there it saves time for the user.
  • The CSD cardholders receive the products from the CSD department’s end that are well-sanitized and less prone to covid proximity.

How to Register online for the CSD Smart Cards?

To apply online for the CSD smart cards, the user is required to abide by the procedure provided below:

  • Visit the Official website of the Canteen Stores Department
  • Once the homepage appears on the screen, scroll down and Tap on the Register Button.
  • The CSD Smart Card Registration window will appear on the screen
    • Name of the Registrant
    • CARD ID
    • The chip number is located on the back of the card
    • Mobile Number
  • OTP verification process will take place to proceed further
CSD Register Window
  • Select the Employment status from the Drop-Down(whether servicemen, servicing Defence civilians or on deputation
    • Choose the Army wings from the drop-down
    • Retirement date(if retired)
    • PAN card number
    • Entitlement category with Grade pay respectively( Officers-10-18 / JCO- 7to9/OCR- 3A-6)
CSD Registration window
  • At last, generate the username and password, enter the registered email address, approve the terms and conditions and click on the Submit Button to register successfully for the CSD card.
CSD apply online

How to Login to the CSD Portal?

The military personnel shall login to the portal through the following steps:

  • Once the User opens the Canteen stores Department portal. Click the CSD Login option displayed on the front.
  • As the login portal appears, provide the Username and Password created during the time of registration along with the CAPTCHA code and tap on the LOGIN button located on the bottom to open the Dashboard of CSD.
 login section

How to Lodge the Grievances under CSD portal?

The complaints of the Applicants can be resolved by visiting the CSD portal through the following steps:

  • Once the homepage, Applicants open the homepage, Tap on the CSD Grievances section to open the feedback window.
  • Inside the Grievances portal, Provide the Name, Mobile, and Email address and enter the message inside the textbox,
  • Lastly, click on the Submit button to successfully lodge your grievances.
 grievance section

CSD Canteen Helpdesk

In case the applicants face any query or have a complaint/Feedback regarding the Booking, appointment, token, etc. they shall contact on the details provided below:

Registration: 0120-4699923

issues related to price/ dealer list/ depot list: 022 35104186/022 35104185 


Drop the mail writing the concerns at the email address- [email protected]

WhatsApp Number- 919321601308

Note: Timings to call are between 10 am to 5 pm (from Monday to Friday)

Frequently Asked Questions

I am a resident of Jabalpur cantt. My husband is in the Armed forces whose eCard has been made recently. I want to ask which all categories can be purchased under the CSD canteen.

Usually, You can purchase groceries, electronic items, stationeries, food products, etc. from the recently launched online AFB CSD portal.

What is the everyday limit of tokens given to the token holders of CSD?

As of now considering the situation of the pandemic, the Defence Department has granted the maximum 80 tokens limit to be served in a day.

Can civilians make CSD smart cards?

No! The civilians are restricted to make the CSD cards as the issuance and usage of the smart card is only confined to the associates of the military.

Is there any state-wise list of the CSD centres where I can check the online booking of my respective region?

Yes, in our article in the initial section, we have provided the complete table of the state is whereby you shall check your respective region.

Regarding the manufacturing quality of the product, I received I want to ask how can I register a complaint about the same?

Once you visit the AFD CSD portal, tap on the Grievance section and once the grievance window opens, provide your name, contact number and write down your concern in detail and click the submit button to register your complaint successfully.

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